We are proud to announce that we have signed a formal recognition agreement with GXO B&Q CDC, meaning GXO now formally recognise Community to represent, consult and negotiate on behalf of our members working across their CDC network.
National Secretary for Logistics, Paul Warren said:
“This landmark agreement is a massive step forward for CDC Drivers and Customer Service Delivery Technicians across GXO B&Q. By securing formal recognition, we have ensured that our members finally have a powerful, unified voice where it matters most, at the negotiating table.
We look forward to working constructively with GXO to build a safer, fairer and more prosperous workplace for everyone at these nine vital depots.”
Who is covered by this recognition agreement?
This recognition agreement specifically covers all CDC Drivers and Customer Service Delivery Technicians based at the following nine customer distribution centres across the country:
- Cambuslang
- Gateshead
- Doncaster
- Preston
- Brook
- Bristol
- Harlow
- Southampton (South Hampton)
- Exeter
What this agreement means for Community members at GXO B&Q CDC
With this recognition agreement in place, Community is officially recognised to negotiate for our members at GXO B&Q CDC on behalf of pay and conditions, staffing structures, job grading, holidays, terms, health and safety, employment policy, redundancies, TUPE and much more.
In addition, Community Representatives will be appointed to represent our members in the North, and in the South to champion our members’ workplace rights. As part of this recognition agreement, these reps will be entitled to paid time off to undertake their union duties as well as have access to workplace facilities and equipment to carry out their role.
GXO have also committed to meeting with Community representatives every two months to discuss issues affecting our members and get updates directly from the business to share with our members.
This agreement is built on mutual respect. Community is already recognised at several GXO sites, and this further agreement reflects GXO’s commitment to working with us to ensure its workforce is supported, represented and heard.
Ready to get Community recognition in your workplace?
When workers organise, we win. Every single worker deserves a powerful, unified voice at the negotiating table. This can only happen through recognition. If you want to secure better pay, fairer terms and a safer workplace, Community is ready to stand with you.
© Community Trade Union 2026
Thank you. We have received your query
We have received your query and a member of our Service Centre Department will be in touch to discuss further with you.
Due to service demands it is not always possible for our advisors to reply to your query immediately. We aim to respond within 48 hours of receipt.
If your employer has invited you to a formal meeting (disciplinary, grievance or appeal) and you are seeking representation, if you have not already done so via this form, please provide us with all relevant supporting information including any notes/minutes from any investigation process and your email/letter of invitation, which should include full details of when and where the meeting is due to take place.
Please note that representation is not provided for investigation meetings.
If you have any further queries, please contact our Service Centre Department on 0800 389 6332 or at servicecentre@community-tu.org.
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