Workplace Representative

As a Community Workplace Representative, you will have to undertake several roles to ensure that your voice, the voices of your colleagues and your sector are heard. You will represent Community to your colleagues and in your workplace and be expected to keep members up to date on issues that we’re championing in your area and sector on their behalf. 

Responsibilities of a Community Workplace Representative include: 

  • Representing Community members with issues such as grievances and disciplinaries. 
  • Recruiting new members. 
  • Disseminating information from Community to members in your workplace. 
  • Attending meetings in your workplace and negotiate on behalf of the branch. 
  • Discussing issues with management. 
  • Reporting back to Community any progress on consultations in your workplace. 
  • Making Community aware of any issues or concerns in your workplace. 
  • Signposting members to Community services as needed. 
  • Negotiating on behalf of your branch and attending meetings with your Branch Secretary. 


Community would never expect you to undertake this role without proper training. To ensure you are confident in your role as a Workplace Representative, our team offer in-person and virtual training on various topics to support you in your role. This includes, but is not limited to training on; your role and responsibilities, regulation, case management, automation and technology in the workplace, supporting your colleagues, negotiations, organising and employment law.  

If Community is recognised in your workplace, your workplace should offer facility time to cover your time training.

Visit our events calendar to register for upcoming training. 

As a Representative, you also get access to our RepCentre – a central hub for all the resources and information you need as a Community Workplace Representative.  

We recommend you take full advantage of our Representative training opportunities. If you have any queries, please contact us.

Your rights as a workplace Representative 

As a workplace Representative, you have rights under the Advisory, Conciliation and Arbitration Service (ACAS) code of practice. This includes the right to approach non-members to join Community and the right to access to workplace documentation such as staff structures, job descriptions, pay and conditions documents and workplace policies.  

Interested in becoming a workplace Representative? 

Speak to your local Representative on site if you have one, and they’ll be able to explain what opportunities are available. If you don’t have a Representative on site or want further information, contact your regional team.  

Register your interest


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